Payment and Currency:
The official currency is the United Arab Emirates Dirham (AED). It is pegged to the US dollar at a fixed exchange rate of $1 = AED 3.67.
All payments are processed in the local currency of the United Arab Emirates, which is the Emirati Dirham (AED). For your convenience, our website features a currency converter located on the top lefthand side of the pages as 3 small sticky buttons in green and blue colors, that provides an approximate amount in USD and EUR, but the final payment on the checkout page will be in AED represented with (D) symbol on the cart and checkout page.
Yes, credit and debit cards (Visa and MasterCard) are widely accepted at hotels, restaurants, and shops. While major cards are a good option, it is always a good idea to carry some cash (AED) for smaller purchases or for use in more traditional markets (souks).
Tours and Trips:
Yup Tours specializes in tours and travel packages in the United Arab Emirates, with options also available for Egypt and Oman. Our tours include city tours, adventure excursions, and multi-city round trips.
Yes, you can. To request your own customized trip, look for the “Request your own customized trip” button on the sticky widget located on the right side of the tour page.
Yes. On our website, the option to choose your tour guide’s language is available directly above the calendar on every tour page. The available languages are English, Chinese, French, German, Italian, Portuguese, Russian, and Spanish. Please make sure to select your tour guide language while booking to have the best experience, if not selected the system will assign it to standard English.
Yes, the Yup Tours website offers a language translator located at the bottom left as sticky button with U.S.A flag, it allows you switch to view the content in multiple languages. The available languages are:
English, Chinese, French, German. Indonesian, Italian, Portuguese, Russian, Spanish. More languages will be available ASAP.
The duration of our tours varies. For example, the Dubai Walking Tour is 4 hours, while the “Dubai top 3 Tour” is an 8-hour experience. Please check the specific tour details for exact timings.
General questions:
The best time to visit the UAE is during the cooler months, from November to March. Temperatures are comfortable, making it ideal for sightseeing and outdoor activities. The shoulder seasons of April and October can also be pleasant, but temperatures will be steadily rising.
Arabic is the official language, but English is widely spoken, especially in tourist areas and major cities like Dubai and Abu Dhabi. You will have no problem communicating with hotel staff, taxi drivers, and in shops.
Visas and Entry:
Visa requirements depend on your nationality. Citizens of many countries, including the United States, the United Kingdom, and most European nations, can obtain a visa on arrival for a stay of 30 or 90 days. For other nationalities, a pre-arranged visa is required. It is essential to check the latest visa policy with the official UAE government portal or the UAE embassy in your country before you travel.
Your passport must be valid for at least six months from the date of your arrival in the UAE.
Health and Safety:
The UAE , Egypt and Oman are safe . However, it is always wise to take normal precautions, such as securing your valuables and being aware of your surroundings, especially in crowded areas.
You can bring a supply of your prescribed medication for personal use. However, some medications are classified as controlled substances and may require prior approval from the Ministry of Health and Prevention. It is crucial to carry a doctor’s prescription and an official report from your treating physician. You should check the official list of controlled medications before your trip.
Culture and Etiquette:
The UAE, Egypt and Oman are conservative countries with a modest dress code, which is especially important in public places and religious sites. For both men and women, it is recommended to wear clothing that covers the shoulders and knees. In mosques, women will be required to cover their hair. While resort and beach areas may have a more relaxed atmosphere, modest attire is appreciated.
Public displays of affection, such as kissing or hugging, are considered inappropriate and should be avoided. Holding hands is generally acceptable for married couples.
Alcohol is available in licensed venues, such as hotels, bars, and clubs. However, it is illegal to drink alcohol in public places or to be drunk in public.
Ramadan, Muslims observe a fast from dawn until sunset. Non-Muslims are welcome to eat and drink water or soft drinks, and Muslims are perfectly okay with that. While many restaurants will be closed during the holy month, some others will remain open for non-Muslim customers.